Explainer: What the multi-billion dollar Ocwen enforcement action means for you
We're taking action against Ocwen Financial Corporation for years of systemic misconduct that includes unfair shortcuts, unauthorized fees, deception...
Blog
Join us in making mortgage shopping easier
If you read our blog regularly, you've gotten the picture by now: We care a lot about making your experience with mortgages better. We just released rules...
Sunshine for student financial products
Today, Director Cordray is alerting financial institutions about the potentially risky practice of making secret payments to colleges and universities to...
What’s on your international money transfers paperwork?
If you send money to other countries, you can now get more information about exchange rates and costs before you pay for the transfers. That's because of a...
How much money is spent on advertising financial products?
If you think about it, you probably see a lot of advertising for products and services for managing your money. Television ads, highway billboards, Internet...
The second annual report from the CFPB Ombudsman’s Office
Today, I want to share with you the CFPB Ombudsman's second annual report, which I delivered to the CFPB Director. The report describes how the Ombudsman's...
Tell us how you tackle your student debt
A number of recent graduates have asked us: why is my student loan interest rate so high? And how can I more quickly pay off this loan? Often borrowers have...
A final rule that makes mortgage disclosure better for consumers
Today, we're issuing the TILA-RESPA final rule. This rule improves the way consumers receive information about mortgage loans, both when they apply and when...
Our first enforcement action against a payday lender
We announced an enforcement action against one of the largest short-term, small-dollar lenders in the country. The company has agreed to reimburse up to $14...
Know your financial adviser
Just like planning for retirement, choosing a financial adviser can be much more challenging than it sounds—especially for senior needs. Today, we're...
You can submit a payday loan complaint
Payday loans are typically marketed as a way to get quick cash when you need it. They are generally for small amounts due quickly, like on your next payday...
What military families should know about payday loans
Starting today, you can submit payday complaints to us. So this seems a good time to remind you that if you are a servicemember on active duty you, your...
Send money abroad with more confidence
Today, you have new rights if you send money to family or others outside the United States. These protections come from a new rule that applies to...
Does your college help you know before you owe?
Today, we're celebrating the two year anniversary of "Know Before You Owe: student loans" — a project to help students better understand their loan options...
Trick-or-treating for your money
When it comes to tricking you out of your money, for scammers it's Halloween all year long. In 2011, an estimated 25.6 million adults (10.8 percent of the...
We’ve got answers to your financial questions
In March 2012, we launched Ask CFPB, our database of clear, unbiased answers to your financial questions. At that time we had 360 answers. Last week, we...
We’re looking for innovative partners for financial education research
Many of us find it challenging to manage our money, and today's financial marketplace can be overwhelming. That's why we're testing innovative strategies to...
You’re invited: Banking on campus
Join us for a discussion on financial products marketed to college students at 1:30 p.m. EDT on Monday, September 30. We'll talk about student checking...
Explainer: scoring student loan servicers
This fall, college graduates across the country will start to send payments on their student loans to their servicers. Loan servicers are companies that...
Explainer: How does the Chase order handle refunds?
Yesterday, we determined that Chase Bank USA, N.A. and JPMorgan Chase Bank, N.A. unfairly billed customers for services relating to identity theft...
A new toolkit for social services providers
Managing money and choosing financial products can be challenging. Even the wealthiest people seek financial advice, but for consumers who are struggling to...
Meet Nora
We're really excited to introduce one of our latest team members, Nora Dowd Eisenhower, who will be serving as the head of the Office for Older Americans...
Reminder: Accessing your scholarships and student loan funds
Many college students receive scholarships, grants, and student loans to help them pay rent, get to and from school, and cover other costs, like textbooks...
It’s back to school season, so let’s have the #MoneyTalk
With every new school year, your kids get closer to the time when they'll live their own financial lives. It's a good time to think about how kids are...
December in August
August is usually a time when military families are wrapping up duty station moves, squeezing in summer vacations, and getting the kids enrolled in school...