Since we launched on July 21st 2011, we've heard directly from consumers about the challenges they face in the marketplace, brought their concerns to the...
Since we launched on July 21st 2011, we've heard directly from consumers about the challenges they face in the marketplace, brought their concerns to the...
If you're having trouble paying your mortgage, we can help you get connected to a HUD-approved housing counselor at no cost to you. The counselor can help...
Since we launched on July 21st 2011, we've heard directly from consumers about the challenges they face in the marketplace, brought their concerns to the...
Since we launched on July 21st 2011, we've heard directly from consumers about the challenges they face in the marketplace, brought their concerns to the...
At the Bureau, we are working to understand the impact of the recession on young consumers and to learn more about what increasing levels of student debt...
The Bureau has determined that Capital One marketed certain "add-ons" – fee-based services added to credit card accounts – in a way that violated federal...
This past year, we've been working with the Department of Education on a project to help colleges provide clear and comparable financial aid information...
When you're activating a new credit card, watch for "the pitch." When you call to activate a new credit card, you may be routed to representatives who try...
You may know about the three biggest nationwide credit reporting companies: Experian, Equifax, and TransUnion. But did you know that there are other...
In my first blog post I wrote that part of our work in the Office of Financial Empowerment is connecting with people and organizations around the country...
Earlier this month we told you about sweepstakes scams. We now have learned of another scam that we are looking into. Consumers are now reporting that...
The No. 1 topic they've raised with me is the decline in home values and the frightening prospect that – if their home is underwater – a Permanent Change of...
Today marks a major step forward in our work to protect consumers. In a first by a federal financial regulator, the Bureau will share with the public...
Did you know that the CFPB Ombudsman's Office is a resource that is available to you? We are an independent, impartial, and confidential resource to help...
It can be hard to picture yourself older – but doing just that can spur you to plan for your later years. Take one Stanford study, for example. First...
We took an important step today towards looking out for older American consumers. Director Richard Cordray announced a public inquiry to learn more about...
This past winter, we issued a Request for Information to hear about people's experiences with private student loans. We have now published the nearly 2,000...
Last month we told you about a possible sweepstakes scam and while we continue to investigate, we wanted to update you about a new twist. Originally, we...
We hear often from consumers with questions and concerns about foreclosure. Last week, the Federal Reserve released a video that may be helpful. Many...
We all make mistakes. That's part of what makes us human. When we can, we learn from our mistakes. That's why we at the Bureau want to understand more about...
We are receiving inquiries from consumers about phone calls about a sweepstakes offer from the CFPB. The CFPB did not make these calls or direct others to...
This post also appears on the Department of the Treasury blog. Our military families make many sacrifices for our nation, and not just when a servicemember...
A few weeks ago, the CFPB released an early prototype of a new tool to help students and families make smarter choices about financing college. The CFPB...
My kids were so excited when I asked them if they wanted to come to work with me today. At ages 6 and 9, this will be their first Take Our Daughters and...