On April 27th, the President signs an executive order instructing several departments to take steps to ensure that servicemembers, veterans and their...
April is a time when students and their families anxiously await their college acceptance letters. But for families across the country, the good news of...
When Utah Attorney General Mark Shurtleff invited me to Salt Lake City to meet with him, state and local senior services, and law enforcement groups, I...
As a child of South Asian immigrants, I recall my parents frequently sending money back to our family and friends in India. They would use a service to send...
It can be hard to understand the language of financial products and services. Just what exactly is a grace period? What about an ARM? A balloon payment? And...
We recently launched the first phase of a new system to help consumers who have problems with auto loans and other types of installment loans, such as loans...
If you have a complaint about student loans, we are ready to hear from you. For the first time, a single agency is now responsible for watching out for all...
This week is National Consumer Protection Week. The Bureau and other federal agencies participate in this week to help consumers safely navigate the markets...
Today we are expanding our consumer response system to take consumer complaints on checking and savings accounts. These accounts play a critical role in the...
Today, the CFPB has learned that businesses have received emails that falsely purport to originate from the CFPB. These emails contain the subject line...
At the Bureau, we believe in empowering American Consumers to make informed financial decisions. We want you to have the information you need to get what...
As we begin our inquiry into overdraft practices, we've issued a consumer advisory on overdraft coverage and fees. Institutions can't charge you for...
Financial education organizations, many with limited staff and money, could have a bigger impact by teaming with agencies that provide services and other...
Over my years of public service, I've met a lot of hard-working people who regularly send money transfers, or remittances, to family members and others...
The Office of Financial Education is helping Volunteer Income Tax Assistance (VITA) sites across the country encourage taxpayers to save some of their 2011...
The Consumer Bureau has been busy when it comes to student loans. We worked with the Department of Education to launch our Know Before You Owe: Student...
About 75 percent of taxpayers are expected to receive a federal income tax refund this year. If you're one of them, here are five ways to help you keep more...
Earlier this week, we issued a memorandum to consumers and industry participants who submitted comments on our Know Before You Owe: Student Loans project...
Today, the Bureau traveled to Birmingham, Ala., for our first field hearing. We gathered to discuss and collect information on payday lending. The payday...
Rich Cordray, the new Director of the CFPB, has recorded a message about the extraordinary privilege he sees in working on behalf of American consumers.
The CFPB is accepting mortgage complaints from consumers who have experienced difficulties in the housing market, including problems related to mortgage...
As the nation’s first federal agency focused on consumer financial protection, we have been hard at work putting procedures and mechanisms in place to protect you from unfair, deceptive, and abusive financial practices.
We've been taking your complaints on credit cards at the CFPB since we officially opened for business on July 21, 2011. Today, we released an interim report...
For shoppers, seeing "November" on the calendar means Black Friday – the unofficial start of the holiday shopping season – is just around the corner. Taking...