We’ve heard more than 300,000 complaints. Should we hear from you?
Every complaint helps us in our work to supervise companies, enforce federal consumer financial laws, and write better rules and regulations. You speaking...
Blog
What sunshine for student financial products can show us
Some of these agreements were difficult to find, but here are a few examples of the different agreements financial institutions have with colleges and...
Save the date: Join us for a Consumer Advisory Board meeting in Washington, D.C.
Join us for a Consumer Advisory Board meeting with Director Cordray where we will discuss the consumer experience in the credit reporting market.
Getting a grip on income tax season
With the beginning of the New Year comes income tax season—that time between late January and April 15 when almost all American households have to file a...
New tools to explore mortgage data
Our tool comes loaded with data from the Home Mortgage Disclosure Act (HMDA). You can use our tool to explore information about loans, lenders, properties...
What’s the deal with health care credit cards? Four things you should know
Recently, many patients facing medical procedures have seen their health care providers suggest deferred interest rate credit cards as a payment option...
We asked about your student loans and you answered
In particular, we frequently hear that the process to allocate an extra payment to your loan with the highest interest rate – generally the best way to...
New feedback system for GI Bill and Tuition Assistance recipients
Today, the CFPB is very pleased to join the Departments of Veterans Affairs, Defense, Education, and Justice, as well as the Federal Trade Commission, in...
Accepting applications for our Academic Research Council
The ARC was created to make sure that we hear from a variety of experts with diverse viewpoints, knowledge, and expertise.
Four steps you can take if you think your credit or debit card data was hacked
The recent data breach and theft of credit and debit card information at Target retail stores could impact tens of millions of consumers, and we want to let...
Servicemembers, you have new mortgage protections in 2014
For military families, this means that when they seek help for a troubled mortgage or have to move because of Permanent Change of Station (PCS) orders, they...
Accepting applications for our Advisory Board and Councils
Today, we’re accepting applications for membership on all of our advisory groups.
If you’re having trouble paying your mortgage, here’s how you can take control
The most important thing you can do when you're having trouble paying your mortgage is take control. There is nothing worse than doing nothing. Read more to...
Live from Phoenix!
This event was a training for housing counselors, legal aid attorneys, and other advocates on the new mortgage servicing rules that take effect today. The...
Qualified Mortgages – What are they and what do they mean for you?
Here’s what you need to know about Qualified Mortgages, which are sometimes called just QMs. Qualified Mortgages are based on some common-sense ideas.
Helping student loan borrowers stay afloat
This morning, CFPB Director Richard Cordray, Education Secretary Arne Duncan, and Acting Deputy Treasury Secretary Mary Miller convened a meeting with the...
Here’s what the new mortgage rules mean for you
It's simple. Our new mortgage rules mean you will have more information and more protection when you're shopping for a loan and while you own your home. No...
It’s back to basics for the mortgage market in 2014
Starting January 10, lenders will be required to make a reasonable, good-faith determination that a borrower can afford to repay a mortgage. That's a...
It’s closing time: Tell us about your experience closing on a mortgage
The stories and information you provide will be used to research and test solutions that address some of the biggest pain points associated with closing on...
Save the date, Phoenix!
This event will be a training for housing counselors, legal aid attorneys, and other advocates on the new mortgage servicing rule.
Ally to repay $80 million to consumers it discriminated against
When you shop for a car, auto lenders work with your auto dealer to offer you financing for your loan. Auto lenders consider the terms of your loan, your...
What we’ve been doing for youth financial capability
Young people shouldn't have to repeat financial mistakes made by earlier generations. That's why we support financial education in K-12 classrooms. This...
Explainer: What the multi-billion dollar Ocwen enforcement action means for you
We're taking action against Ocwen Financial Corporation for years of systemic misconduct that includes unfair shortcuts, unauthorized fees, deception...
Join us in making mortgage shopping easier
If you read our blog regularly, you've gotten the picture by now: We care a lot about making your experience with mortgages better. We just released rules...
Sunshine for student financial products
Today, Director Cordray is alerting financial institutions about the potentially risky practice of making secret payments to colleges and universities to...