For those people not familiar with our role, we are an independent, impartial, and confidential resource that assists consumers and companies in informally resolving issues with the CFPB.
Today, we're posting a semi-annual update of our rulemaking agenda in conjunction with a broader initiative led by OMB to publish a Unified Agenda of...
Since the Mortgage Servicing Rules went into effect, we've spent a lot of time talking to consumer advocacy groups, housing counselors, mortgage servicers...
Today, we're reminding lenders that placing unnecessary documentation requirements on recipients of Social Security disability income, including disabled...
We encourage all consumers to check their credit report regularly, but we want to especially encourage veterans who use this benefit to be sure that their...
We're proposing new disclosure requirements that consumers would receive before deciding to open a prepaid account. Currently, each prepaid card company's...
Today, we're holding a field hearing on prepaid accounts Wilmington, Delaware. The event will feature remarks from Director Richard Cordray, as well as...
We're working to reach more people with our services and information, and we could use your help. We're proposing a Language Access Plan, as part of our...
Our new report summarizes complaints from private student loan borrowers about difficulties faced when working with a lender or servicer to avoid default...
Nearly a year ago, we issued the TILA-RESPA Integrated Disclosure Rule. Many of you know this work as Know Before You Owe and we've been talking about it...
Take a look around and you'll see that the consumer financial marketplace is experiencing constant and rapid change. New technologies and insights can...
Join us for a joint FTC/CFPB roundtable entitled, "Debt Collection and the Latino Community," which will examine how debt collection and credit reporting...
We held a forum on access to checking accounts in Washington, D.C. The event featured remarks from Director Richard Cordray, as well as presentations from...
Today, we're announcing that as part of Project Catalyst, we'll be working with H&R Block to evaluate practices to promote consumer saving behavior during...
Imagina que alguien te dice que tú debes dinero por una deuda que ya pagaste. ¿Te molesta y te frustra, verdad? Además, te cuesta más dinero y más tiempo.
The Armed Forces Services Corporation is looking for 20 organizations, in geographically diverse locations across the country that serve economically...
We're announcing a research pilot aimed at assessing the potential impact of early intervention credit counseling. We know that defaulting on credit card...