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At the CFPB Info for consumers
Published

Improving how the CFPB gathers feedback

At the CFPB, we are committed to delivering trustworthy, impartial, accurate and timely information to the people we serve. To maintain this commitment we provide clear, impartial answers to hundreds of financial questions on Ask CFPB. Ask CFPB offers information you can use to make more informed choices about your money. Ask CFPB helps more than 6 million people do so each year and has helped more than 43 million lifetime users.
Info for consumers
Published

Transcript Withholding Holds Back Workers and Wages

Millions of students seek postsecondary degrees in the hope that advancing their education will lead to better job opportunities, higher earnings, and greater economic security for themselves and their families. But many institutions of higher education are precluding students from making professional and educational gains by withholding their official transcripts to collect education-related debts.
Info for consumers
Published

Consumers on course to save $1 billion in NSF fees annually, but some banks continue to charge these fees

A number of large banks are eliminating non-sufficient fund (NSF) fees on checking accounts, cutting total NSF fee volume by about 50%, or $1 billion, annually. Other banks continue to charge these fees. The Bureau is closely scrutinizing whether and when charging these fees may be unlawful.
Info for consumers
Published

Знайте и защищайте свои права, касающиеся медицинских счетов и взыскания задолженности

Вызов скорой помощи и получение неотложной медицинской помощи могут обернуться неожиданным финансовым кризисом. Узнайте о своих правах и о том, как защитить свою кредитную историю и избежать ошибок.
At the CFPB Info for consumers
Published

Designing for the people we serve

We aim to root our work in research and experience from the people we serve. We are excited to unveil our homepage redesign, based on feedback from dozens of people.