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Info for consumers
Published

Get the most out of your tax refund in 2021

Learn why you should file your taxes in 2021, and how the IRS’ “lookback rule” allows you to use 2019 or 2020 income to get the most out of your Earned Income Tax Credit or Child Tax Credit.
Director's notebook
Published

The Bureau is taking much-needed action to protect consumers, particularly the most economically vulnerable

Last week, I was honored to have been appointed Acting Director of the CFPB by the President. Having joined the Bureau in 2011, I have seen firsthand the impact of the Bureau’s mission and the incredible work being done by its staff. I know that the Bureau’s staff shares my devotion to the Bureau’s mission, and I look forward to serving in this latest capacity.
Director's notebook
Published

Bureau takes additional steps to foster an inclusive financial system

I am pleased to announce that the Bureau has published the “Statement Regarding the Provision of Financial Products and Services to Consumers with Limited English Proficiency.” The Statement provides principles and guidelines to inform and assist financial institutions seeking to better serve LEP consumers in non-English languages.
Info for consumers
Published

New relief for renters

New Coronavirus legislation provides relief for renters and extends the CDC’s Order to protect many people who can’t pay their rent from eviction through January 31, 2021.
Data, research, and reports
Published

Credit applications remain depressed for credit cards and auto loans

Consumer credit markets in September were still far from their normal operation prior to the pandemic. This blog posts compares the actual volume of credit inquiries to their usual pre-pandemic volume. Credit card and auto loan inquiries remain depressed, while new mortgage inquiries are above their usual level.
Policy and compliance
Published

Fall 2020 Rulemaking Agenda

Under the Regulatory Flexibility Act, federal agencies must publish regulatory agendas twice a year. As an independent regulatory agency, we have been voluntarily participating in the Unified Agenda, which is led by the Office of Management and Budget (OMB).
Policy and compliance
Published

El CFPB en búsqueda de comentarios formales para mejorar las directrices para servir a consumidores LEP

El CFPB planea desarrollar directrices para la atención a consumidores LEP o con Limitado Manejo del Inglés y para ello, está recibiendo comentarios públicos formales a través de su Solicitud de Información del año 2020 sobre la Ley de Oportunidad Equitativa al Crédito y Regulación B.