Save the date and call for research papers
Next Spring, we’ll host our first research conference on consumer finance in Washington, D.C.
Blog
Save the date, Oklahoma City!
Join us for a field hearing in Oklahoma City, OK on medical debt collection.
The 2014 CFPB Ombudsman’s Office annual report
For those people not familiar with our role, we are an independent, impartial, and confidential resource that assists consumers and companies in informally resolving issues with the CFPB.
Food for thought at your Thanksgiving table
Thanksgiving is a great time to touch base with your family and make sure that everyone is doing well, physically, mentally, and financially.
Fall 2014 rulemaking agenda
Today, we're posting a semi-annual update of our rulemaking agenda in conjunction with a broader initiative led by OMB to publish a Unified Agenda of...
Proposed changes to our Mortgage Servicing Rules: New protections for surviving family members and other homeowners
Since the Mortgage Servicing Rules went into effect, we've spent a lot of time talking to consumer advocacy groups, housing counselors, mortgage servicers...
Social Security disability income shouldn’t mean you don’t qualify for a mortgage
Today, we're reminding lenders that placing unnecessary documentation requirements on recipients of Social Security disability income, including disabled...
Veterans: Take advantage of student loan forgiveness, but don’t let it damage your credit
We encourage all consumers to check their credit report regularly, but we want to especially encourage veterans who use this benefit to be sure that their...
Prepaid products: New disclosures to help you compare options
We're proposing new disclosure requirements that consumers would receive before deciding to open a prepaid account. Currently, each prepaid card company's...
Live from Wilmington!
Today, we're holding a field hearing on prepaid accounts Wilmington, Delaware. The event will feature remarks from Director Richard Cordray, as well as...
Save the date, Wilmington, DE!
Join us for a field hearing on prepaid accounts in Wilmington, Delaware.
Final lists of rural and rural or underserved counties for use in 2015
We have several rules that refer to our “rural or underserved” and “rural” counties lists. Each year we publish new lists for use the next year.
Helping more consumers use our services in other languages
We're working to reach more people with our services and information, and we could use your help. We're proposing a Language Access Plan, as part of our...
Live from Long Beach!
We held a roundtable discussion, Debt collection and the Latino community in Long Beach, California. During our discussion, we heard from advocates...
Struggling private student loan borrowers are still searching for help
Our new report summarizes complaints from private student loan borrowers about difficulties faced when working with a lender or servicer to avoid default...
Know Before You Owe: Proposed updates to TILA-RESPA final rule
Nearly a year ago, we issued the TILA-RESPA Integrated Disclosure Rule. Many of you know this work as Know Before You Owe and we've been talking about it...
We’re open to innovative approaches to benefit consumers
Take a look around and you'll see that the consumer financial marketplace is experiencing constant and rapid change. New technologies and insights can...
Save the date, Long Beach!
Join us for a joint FTC/CFPB roundtable entitled, "Debt Collection and the Latino Community," which will examine how debt collection and credit reporting...
Forum on access to checking accounts
We held a forum on access to checking accounts in Washington, D.C. The event featured remarks from Director Richard Cordray, as well as presentations from...
Promoting saving at tax time
Today, we're announcing that as part of Project Catalyst, we'll be working with H&R Block to evaluate practices to promote consumer saving behavior during...
Save the date: Join us for a Community Bank Advisory Council meeting in Washington, D.C.
Join us for a Community Bank Advisory Council meeting with Director Cordray where we will discuss mortgages and overdrafts.
Encontrando la ayuda que necesitas, en el idioma que entiendes – La historia de Higinio
Imagina que alguien te dice que tú debes dinero por una deuda que ya pagaste. ¿Te molesta y te frustra, verdad? Además, te cuesta más dinero y más tiempo.
Getting the help you need, in the language you understand – Higinio’s story
Imagine being told that you owe money for a debt you've already paid. It's not only annoying, but frustrating, right? Not to mention expensive and...
Hosting a financial coach in your community
The Armed Forces Services Corporation is looking for 20 organizations, in geographically diverse locations across the country that serve economically...
New Project Catalyst research pilot to study early intervention credit counseling
We're announcing a research pilot aimed at assessing the potential impact of early intervention credit counseling. We know that defaulting on credit card...