Joining the Financial Literacy and Education Commission
Today, I attended my first public meeting of the Financial Literacy and Education Commission. Financial education has been a passion of mine for years. The...
Blog
A model form for mortgage statements
Last May, we began the Know Before You Owe project to improve mortgage disclosures. We improved these disclosures by including the consumers and lenders who...
CFPB helps volunteer tax preparers promote tax refund savings
The Office of Financial Education is helping Volunteer Income Tax Assistance (VITA) sites across the country encourage taxpayers to save some of their 2011...
Save the date, New York!
We are continuing our commitment to hear from consumers around the country about their experiences with financial products and services. Last month, we held...
Your thoughts on private student loans
The Consumer Bureau has been busy when it comes to student loans. We worked with the Department of Education to launch our Know Before You Owe: Student...
Five ways to keep more of your tax refund
About 75 percent of taxpayers are expected to receive a federal income tax refund this year. If you're one of them, here are five ways to help you keep more...
Your feedback on Know Before You Owe: Student Loans
Earlier this week, we issued a memorandum to consumers and industry participants who submitted comments on our Know Before You Owe: Student Loans project...
A new tool for protecting the military community
Today, we proudly announced a joint effort with state Attorneys General and the Department of Defense to combat scams directed at servicemembers, veterans...
Getting a complete picture of the payday market
Yesterday, Director Cordray kicked off our field hearing on payday lending in Birmingham, Ala., by explaining why he was there and what the Bureau wants to...
Hearing your stories on payday lending
Today, the Bureau traveled to Birmingham, Ala., for our first field hearing. We gathered to discuss and collect information on payday lending. The payday...
Fulfilling our commitment to diversity
In the months since the CFPB officially opened its doors, the Bureau has been moving at full speed to engage consumers and bring greater transparency to the...
A video message from Rich Cordray
Rich Cordray, the new Director of the CFPB, has recorded a message about the extraordinary privilege he sees in working on behalf of American consumers.
The CFPB launches its nonbank supervision program
A Beginning Today marks an important step forward for the CFPB as we work to protect consumers. Going forward, the CFPB will expand its bank supervision...
CFPB mortgage complaint system is up and running
The CFPB is accepting mortgage complaints from consumers who have experienced difficulties in the housing market, including problems related to mortgage...
Standing up for consumers
Today, I was appointed by President Obama to serve as the first Director of the Bureau. I am honored by this opportunity to continue my work on behalf of...
Destination: Portland, ME
According to the Maine Attorney General's Office, there are an estimated 14,000 incidents of elder abuse annually in Maine, and at least 84 percent of them...
Financial Fitness Forum
This week, the Office of Servicemember Affairs held a special event: a Financial Fitness Forum. We invited representatives from the military, government...
The CFPB wants you to blow the whistle on lawbreakers
Do you have information about a company that you think has violated federal consumer financial laws? Are you a current or former employee of such a company...
A conversation with the South Florida Latino community
On December 2, 2011, I participated in a White House Latino Community Summit in Miami. The community summit connected senior government officials from...
Addressing credit discrimination
The CFPB is the first federal agency with the primary mission of making consumer financial markets work for American consumers. Congress charged us with...
Know Before You Owe: Closer to closing (mortgage disclosure, that is)
Last month, we unveiled two new prototypes for a single mortgage disclosure to replace the HUD-1 Settlement Statement and final Truth-in-Lending disclosure...
Live: Holly Petraeus kicks off our Financial Fitness Forum
Today, our Office of Servicemember Affairs is hosting a Financial Fitness Forum in Washington, DC. We've streamed the morning's events, including...
The CFPB Ombudsman’s Office – an independent, impartial, confidential resource
As the nation’s first federal agency focused on consumer financial protection, we have been hard at work putting procedures and mechanisms in place to protect you from unfair, deceptive, and abusive financial practices.
Live from Cleveland
On December 7th, Raj Date announced the Bureau's initiative to develop a shorter, simpler credit card agreement that spells out the terms for the consumer...
Know Before You Owe: Making credit card agreements readable
A credit card agreement is a document that lays out the terms and features of a credit card. Millions of times every year, financial institutions send out...