Credit card complaints, by the numbers
We've been taking your complaints on credit cards at the CFPB since we officially opened for business on July 21, 2011. Today, we released an interim report...
Blog
Cleveland, save the date!
The Bureau is continuing its commitment to hear from consumers around the country about their experiences with financial products and services. Last month...
Chime in on private student loans
For the last month, student loans have kept us pretty busy. We released our Student Debt Repayment Assistant to help borrowers understand their options when...
Lessons from the road
Since starting work at the Bureau three weeks ago, I have traveled from coast to coast to meet with seniors who have suffered from financial scams. In my...
Honoring veterans
November 11th is Veterans Day. This week the CFPB took a moment to recognize and honor the veterans in our ranks: 87 of them! We showed photos of them while...
Plan your spending to avoid holiday debt
For shoppers, seeing "November" on the calendar means Black Friday – the unofficial start of the holiday shopping season – is just around the corner. Taking...
Know Before You Owe: It’s closing time
Last month, as we tested another round of the initial mortgage disclosure, we mentioned that we'd be shifting our focus in the coming months. Today, we...
Protecting military members from predatory lending
As a lifetime military family member, I've seen first-hand the devastating impact financial scams and predatory lending can have on our military families. I...
Know Before You Owe: Let’s tackle student loans
We started Know Before You Owe several months ago to make mortgage disclosure forms easy to understand and easy to compare. The idea was and is that people...
Live from Minneapolis!
Today's live events have now ended. You can read Raj's full remarks from the University of Minnesota. Be sure to check out the new Know Before You Owe –...
Know your student loan repayment options
Between the increasing cost of higher education and the impact of the financial crisis, students are more reliant than ever on loans to pay for school. With...
From day one
Greetings. I'm Skip Humphrey, and I'm excited to begin work at the Bureau as the head of the Office of Older Americans. I grew up in a household where it...
Know Before You Owe: What’s next
Four times since May, we have asked you to take a few minutes to help us create a simpler mortgage disclosure form. Each time, you told us what you liked...
A Guide to CFPB’s Supervision
Today, the CFPB released the CFPB Supervision and Examination Manual, the guide for our examiners to use in overseeing companies that provide consumer...
Meet us in Minnesota
Update 10/18/11 – In order to accomodate additional participants, the town hall event will now take place at the the Minneapolis Central Library, 300...
We’re listening
As we work to ensure a consumer bureau that's responsive to today's most pressing problems, we've made it a priority to keep one foot firmly planted outside...
Help for struggling military homeowners
Military families throughout the country are not immune to the ongoing housing crisis.
Seeing servicemembers as “dollar signs in uniform”
This morning, The New York Times published an op-ed by Holly Petraeus, our Assistant Director for Servicemember Affairs. She describes how for-profit...
Lessons we’ve learned
Yesterday, Raj Date spoke in Philadelphia about the lessons of the 2008 financial crisis for the consumer bureau. Before taking questions from the audience...
Live from Philadelphia
Welcome to the first CFPB livestream! (This live event has concluded. You can watch a recording from the event or read Raj’s full remarks.)
The CFPB: Applying the lessons of the financial crisis
This Thursday afternoon, we're hosting an event in Philadelphia where Raj Date and local leaders will discuss the lessons learned from the mortgage market...
Know Before You Owe: And now for something completely different…
In the first three rounds of Know Before You Owe, we asked you to compare different draft versions of a simplified mortgage disclosure form. Round 1 was...
Co-signing on campus?
Credit card issuers and private student lenders have long had a presence at America's colleges and universities. In fact, there are more than 1,000 special...
Promoting openness in CFPB rulemaking
Public participation is essential to CFPB's rulemaking process. We firmly believe that input from consumers, industry, and other interested parties will...
Coordinating Consumer Complaints
The Dodd-Frank Act requires the CFPB to share consumer complaint information with the FTC and other state and federal agencies. The goal is to make sure...