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Director's notebook
Published

The Bureau is taking much-needed action to protect consumers, particularly the most economically vulnerable

Last week, I was honored to have been appointed Acting Director of the CFPB by the President. Having joined the Bureau in 2011, I have seen firsthand the impact of the Bureau’s mission and the incredible work being done by its staff. I know that the Bureau’s staff shares my devotion to the Bureau’s mission, and I look forward to serving in this latest capacity.
Director's notebook
Published

Bureau takes additional steps to foster an inclusive financial system

I am pleased to announce that the Bureau has published the “Statement Regarding the Provision of Financial Products and Services to Consumers with Limited English Proficiency.” The Statement provides principles and guidelines to inform and assist financial institutions seeking to better serve LEP consumers in non-English languages.
Info for consumers
Published

New relief for renters

New Coronavirus legislation provides relief for renters and extends the CDC’s Order to protect many people who can’t pay their rent from eviction through January 31, 2021.
Data, research, and reports
Published

Credit applications remain depressed for credit cards and auto loans

Consumer credit markets in September were still far from their normal operation prior to the pandemic. This blog posts compares the actual volume of credit inquiries to their usual pre-pandemic volume. Credit card and auto loan inquiries remain depressed, while new mortgage inquiries are above their usual level.
Policy and compliance
Published

Fall 2020 Rulemaking Agenda

Under the Regulatory Flexibility Act, federal agencies must publish regulatory agendas twice a year. As an independent regulatory agency, we have been voluntarily participating in the Unified Agenda, which is led by the Office of Management and Budget (OMB).
Policy and compliance
Published

El CFPB en búsqueda de comentarios formales para mejorar las directrices para servir a consumidores LEP

El CFPB planea desarrollar directrices para la atención a consumidores LEP o con Limitado Manejo del Inglés y para ello, está recibiendo comentarios públicos formales a través de su Solicitud de Información del año 2020 sobre la Ley de Oportunidad Equitativa al Crédito y Regulación B.
Policy and compliance
Published

Bureau seeks formal comments to inform forthcoming guidance on serving LEP consumers

The Bureau plans to develop guidance to industry on serving consumers with limited English proficiency (LEP) and welcomes public comments through the Bureau’s 2020 Request for Information on the Equal Credit Opportunity Act and Regulation B.
Info for consumers
Published

주택 소유자가 자신의 주택을 보호할 수 있도록 돕는 방법

코로나19 관련 어려움으로 인해 모기지 지불에 어려움을 겪고 있거나 모기지 유예 기간이 곧 만료되는 주택 소유자는 모기지 서비스 제공자 또는 HUD가 승인한 주택 상담사와 옵션 및 다음 단계에 관해 상담해야 합니다.
Info for consumers
Published

How to help homeowners protect their homes

Homeowners who are struggling to make mortgage payments because of a COVID-19 related hardship, or who got a mortgage forbearance that is coming to an end, should talk to their mortgage servicer or a HUD-approved housing counselor about options and next steps.