How do you build financial capability?
In case you missed it, we're gathering information on how to build financial capabilities for people with disabilities, veterans in transition, and people...
Blog
My next chapter: focusing on the work we do with others
In the brief time since I started here at the CFPB, we have accomplished an amazing amount for older Americans. The time has flown by at jet speed. Among...
April is Financial Literacy Month. So what?
Before writing this post, I did a brief survey of my colleagues to ask for their thoughts about what financial literacy means and why it is important. Here...
Releasing complaint data about credit cards, mortgages, student loans, bank accounts, services, and other consumer loans
What are you going to make with #CFPBdata? Last summer, we launched our Consumer Complaint Database featuring data about credit card complaints. Today...
Meet someone who has personally worked with more than 2,000 consumers
Yesterday, I had the honor of meeting Whitney, a star member of our team who answers calls from consumers. She's personally helped more than 2,000 people...
Live from Des Moines, IA!
We were in Des Moines, IA for a field hearing on the expansion of Consumer Complaint Database. Today's live event has ended. If you missed the event, you...
Our progress on financial education
Financial education is an important component of our work. We help consumers understand the opportunities, risks, and consequences associated with financial...
Reminder: Sound off on our student loan affordability initiative
A few weeks ago, we announced that we're gathering information to identify policy options for borrowers to find affordable options on their private student...
Check the screen for ATM fees
Sometimes, you really just need some cash. Maybe you want to catch a bus, grab a cab, or get a bite to eat at your favorite restaurant that doesn't accept...
Buying a car? Here’s what you need to know
Today we announced how lenders can take steps to prevent discrimination in auto lending, but there are also steps that every consumer can take to make it...
Reporting to Congress about fair debt collection
Today, we presented our annual report to Congress on the Fair Debt Collection Practices Act (FDCPA.) From the report: "This report covers much good work...
We’re studying the costs of complying with consumer finance regulations
Banks, credit unions, and other financial services providers are concerned with compliance costs – how much it costs to comply with financial regulations –...
Update: Join us for a field hearing in Des Moines
We have announced the location for our field hearing in Des Moines, Iowa on the Bureau's Consumer Complaint Database. The hearing will take place on...
Our proposed rule on student loan servicers
In case you missed it, yesterday Director Cordray announced our proposed rule on student loan servicers. As so many families are all too aware, the cost of...
Come be our ‘boots on the ground’ – join our supervision team!
We're recruiting examiners – our "boots on the ground" within our supervision team – to work daily with large banks and nonbank companies to ensure...
Exemption from escrow requirement for small creditors in rural or underserved counties
On June 1, 2013, the Bureau's Escrow Requirements under the Truth in Lending Act rule (Escrows Rule) will go into effect, which require certain creditors to...
Save the date: join us for a field hearing in Des Moines
Join us for a field hearing in Des Moines, Iowa, on the Bureau's Office of Consumer Response Consumer Complaint Database. The hearing will take place on...
Recognizing elder financial abuse
This post is part of a series for National Consumer Protection Week National Consumer Protection Week is an opportunity to talk about a particularly...
Tax time is the perfect time to save
This post is part of a series for National Consumer Protection Week Filing taxes doesn't have to be the worst. For some, tax time can offer an opportunity...
What can students do to protect themselves?
This post is part of a series for National Consumer Protection Week Americans owe more than a trillion dollars in student loan debt. That's more than we owe...
Overcoming the challenges of recognizing elder financial abuse
This post is part of a series for National Consumer Protection Week National Consumer Protection Week provides an opportunity to talk about a particularly...
Twitter: Let’s chat!
We're excited to co-host a twitter chat with the Federal Trade Commission and the General Services Administration as part of National Consumer Protection...
So, how do I submit a complaint?
This post is part of a series for National Consumer Protection Week We began taking credit card complaints in July 2011, and we now can help with complaints...
Protect yourself from buyer’s remorse
This blog post is part of a series for National Consumer Protection Week When you buy something it's hard to know if you're getting the best deal – and that...
Project Catalyst develops portfolio to support innovation
The initiatives announced at the start of Project Catalyst are gaining early traction. In November 2012 in Mountain View, Calif., we launched Project...