Support Spanish-speaking customers with Spanish-language disclosures
To help financial institutions serve Spanish-speaking customers, we are making available Spanish translations of several key notices and consumer disclosures.
Blog
Data spotlight: Older adults living in mobile homes
The CFPB’s Data Spotlight report examines the financial characteristics and experiences of older adults living in mobile homes.
Credit reporting companies and furnishers have obligations to assure accuracy in consumer reports
The CFPB recently filed two amicus briefs to ensure that credit reporting companies and furnishers follow their legal responsibilities with respect to accuracy in consumer reports.
The CFPB’s 2021 Fair Lending Annual Report to Congress
This report describes our fair lending activities in supervision, enforcement, guidance and rulemaking, interagency coordination, and outreach and education for calendar year 2021.
Exams lead to remediation for private loan servicers’ unfair practices
The CFPB is taking action against private student loan servicers that fail to live up to their promises. Consumers rely on servicers execute on incentive programs and provide promised payment relief.
Cómo prevenir y reportar estafas contra adultos mayores
Los estafadores usan muchas tácticas para robarle su dinero anónimamente. Desde el CFPB y la FTC, le damos consejos para que se proteja usted y a sus seres queridos de las estafas.
Overcharging for add-on products on auto loans
Unfair practices – failing to provide refunds of unearned premiums for add-on products and miscalculation of add-on product refunds.
How to prevent and report scams targeting older adults
During Older Americans Month, the CFPB and FTC are partnering together to educate older adults and their families on what to do and where to report scams and fraud.
You have rights and protections when you send money abroad
Money transfer providers are required to comply with rules that protect your rights when you send money overseas.
Usted cuenta con derechos y protecciones cuando envía dinero al exterior
Los proveedores de servicios de transferencias están obligados a cumplir con normas que protegen sus derechos cuando usted envía dinero al extranjero.
當您向國外匯款時，您享有一些權利，並會受到保護
當您向海外匯款時，匯款服務機構必須遵守保護您的權利的規定。
Transcript Withholding Holds Back Workers and Wages
Millions of students seek postsecondary degrees in the hope that advancing their education will lead to better job opportunities, higher earnings, and greater economic security for themselves and their families. But many institutions of higher education are precluding students from making professional and educational gains by withholding their official transcripts to collect education-related debts.
Protecting families and honest businesses from debt collection abuses
Financial companies that collect and process loan payments play a critical role in consumer finance markets. The Consumer Financial Protection Bureau (CFPB) is the primary federal regulator of the consumer debt collection industry, and today, we submitted our annual report to Congress on the Fair Debt Collection Practices Act (FDCPA).
The student loan pause was extended—three things to keep in mind
The Department of Education announced that the student loan pause will continue through August 31, 2022. Here are three things to keep in mind.
Consumers on course to save $1 billion in NSF fees annually, but some banks continue to charge these fees
A number of large banks are eliminating non-sufficient fund (NSF) fees on checking accounts, cutting total NSF fee volume by about 50%, or $1 billion, annually. Other banks continue to charge these fees. The Bureau is closely scrutinizing whether and when charging these fees may be unlawful.
Busting myths about bankruptcy and private student loans
Some student loans require a showing of undue hardship and an adversary proceeding to be discharged in bankruptcy. Other student loans are treated the same as other consumer unsecured debt.
Ou dwe konnen ki dwa ak pwoteksyon ou genyen nan sa ki gen pou wè avèk bòdwo medikal ak rekouvreman
Yon ijans oswa tretman medikal ka transfòme an yon kriz finansye ou pa’t atann. Aprann dwa ou, kijan pou w pwoteje kredi ou, ak kijan pou w evite pyèj.
Alamin ang iyong mga karapatan at proteksyon pagdating sa mga medikal na singil at pangongolekta
Maaaring mauwi sa hindi inaasahang krisis pinansyal and medikal na emerhensya o paggamot. Alamin ang iyong mga karapatan, kung paano mapoprotektahan ang iyong kredito, at kung paano makaiwas sa mga suliranin.
Know your rights and protections when it comes to medical bills and collections
A medical emergency or treatment could turn into an unexpected financial crisis. Learn your rights, how to protect your credit, and how to steer clear of pitfalls.
Biết các quyền và biện pháp bảo vệ của quý vị khi đề cập tới hóa đơn và thu nợ y tế
Một trường hợp khẩn cấp hoặc điều trị y tế có thể trở thành một cuộc khủng hoảng tài chính bất ngờ. Tìm hiểu các quyền của quý vị, cách bảo vệ tín dụng của quý vị và cách tránh xa những cạm bẫy.
瞭解你關於醫療帳單和收帳的權利和保護措施
一次醫療急診或治療可能會變成一場意外的財務危機。瞭解你的權利，如何保護你的信用，以及如何避開陷阱。
Conozca sus derechos y protecciones en relación a las facturas médicas y los cobros
Una emergencia médica o un tratamiento se pueden convertir en una crisis financiera inesperada. Aprenda sus derechos, cómo proteger su crédito y cómo evitar los inconvenientes.
Are you getting the help with your medical bills you are entitled to?
Nonprofit hospitals are required to offer financial assistance to people who need it. Here’s how to ask for and receive help with medical costs.
의료비 및 추심에 대한 권리와 보호조치에 대해 알아보세요.
의료 응급 상황 또는 치료로 인해 예상치 못한 재정적 위기에 처할 수 있습니다. 권리와 신용을 보호하는 방법, 그리고 위험을 피하는 방법에 대해 알아보세요.
Знайте и защищайте свои права, касающиеся медицинских счетов и взыскания задолженности
Вызов скорой помощи и получение неотложной медицинской помощи могут обернуться неожиданным финансовым кризисом. Узнайте о своих правах и о том, как защитить свою кредитную историю и избежать ошибок.