We have an expansive, vital mission: to make markets for consumer financial products and services work for Americans. But, how do we do that with limited...
The mission of the CFPB is to ensure compliance with federal consumer financial laws through effective enforcement of those laws. When the Office of...
Join us for the inaugural meeting of our new Consumer Advisory Board in St. Louis, Missouri. The meeting will take place on Thursday, September 27, 2012, at...
Choosing your first bank account is an important decision. Unlike that first school ID photo, your first banking relationship could last long after you...
Last week, I got my 401(k) plan fee disclosure notice in the mail. I almost threw it away. At first, it looked like all of those form notices you get – you...
Last month, we released a report to Congress with the Department of Education on the private student market. This report helped shed light on how the...
Since we launched on July 21st 2011, we've heard directly from consumers about the challenges they face in the marketplace, brought their concerns to the...
Your opinion is important – weigh in now. As we talked about on Friday, the Bureau is trying to put the customer service back in mortgage servicing. We are...
Today, we're proposing new mortgage servicing rules. So, what's mortgage servicing and why does it need the new rules? The short answer is that mortgage...
Since we launched on July 21st 2011, we've heard directly from consumers about the challenges they face in the marketplace, brought their concerns to the...
Since we launched on July 21st 2011, we've heard directly from consumers about the challenges they face in the marketplace, brought their concerns to the...
In the past eight months, we've filed six amicus briefs – also known as "friend-of-the-court" briefs – in cases about federal consumer financial protection...
If you're having trouble paying your mortgage, we can help you get connected to a HUD-approved housing counselor at no cost to you. The counselor can help...
Dear CFPB, Recently, I saw your notice of proposed rulemaking to combine and simplify existing mortgage disclosures. It's 1,099 pages long! Why does it take...
Since we launched on July 21st 2011, we've heard directly from consumers about the challenges they face in the marketplace, brought their concerns to the...
Since we launched on July 21st 2011, we've heard directly from consumers about the challenges they face in the marketplace, brought their concerns to the...
At the Bureau, we are working to understand the impact of the recession on young consumers and to learn more about what increasing levels of student debt...
The Bureau has determined that Capital One marketed certain "add-ons" – fee-based services added to credit card accounts – in a way that violated federal...
This past year, we've been working with the Department of Education on a project to help colleges provide clear and comparable financial aid information...
When you're activating a new credit card, watch for "the pitch." When you call to activate a new credit card, you may be routed to representatives who try...
For the first time, consumer reporting agencies will be subject to a federal supervision program. We made the announcement at a field hearing in Detroit...
You may know about the three biggest nationwide credit reporting companies: Experian, Equifax, and TransUnion. But did you know that there are other...
Today, we are posting a semi-annual update of the CFPB's rulemaking agenda. The Office of Management and Budget (OMB) has not published the full federal...