Save the date, Detroit, Michigan!
We invite you to participate in a field hearing on credit reporting on Monday, July 16, 2012. The field hearing will feature remarks from Director Richard...
Blog
Know Before You Owe: Introducing our proposed mortgage disclosure forms
With something as important as a mortgage, you ought to be able to get up-front, easy-to-understand information that lets you compare different offers and...
Know Before You Owe: How we learned to build a better mortgage disclosure
This is the post second in a series. Yesterday, we looked at the origins of the Know Before You Owe project for simplifying mortgages. Today, we look back...
Working together to empower consumers
In my first blog post I wrote that part of our work in the Office of Financial Empowerment is connecting with people and organizations around the country...
Preparing for new mortgage disclosures: A look back at Know Before You Owe
The idea behind Know Before You Owe is simple: we believe in making disclosures simpler and more effective, and doing so with the input of the people who...
Notice about possible debt consolidation scam
Earlier this month we told you about sweepstakes scams. We now have learned of another scam that we are looking into. Consumers are now reporting that...
Help for Military Homeowners
The No. 1 topic they've raised with me is the decline in home values and the frightening prospect that – if their home is underwater – a Permanent Change of...
Design+Technology Fellows: Changing the way government works
Technology and innovation are fundamental to the ability of this 21st-century agency to achieve our consumer protection mission. That's why we're launching...
Save the date, Tampa, FL! (UPDATE: Cancellation)
UPDATE (June 25, 2012): We have cancelled this field hearing on reverse mortgages due to Tropical Storm Debby. For more information on the storm please...
Making consumer complaints available to the public
Today marks a major step forward in our work to protect consumers. In a first by a federal financial regulator, the Bureau will share with the public...
CFPB Ombudsman’s Office — A resource available to you
Did you know that the CFPB Ombudsman's Office is a resource that is available to you? We are an independent, impartial, and confidential resource to help...
Imagine an older you – and protect yourself
It can be hard to picture yourself older – but doing just that can spur you to plan for your later years. Take one Stanford study, for example. First...
Protecting Older Americans from financial abuse
We took an important step today towards looking out for older American consumers. Director Richard Cordray announced a public inquiry to learn more about...
Thousands of voices on private student loans
This past winter, we issued a Request for Information to hear about people's experiences with private student loans. We have now published the nearly 2,000...
Update: Notice about possible “sweepstakes” scam
Last month we told you about a possible sweepstakes scam and while we continue to investigate, we wanted to update you about a new twist. Originally, we...
Learn more about the Independent Foreclosure Review
We hear often from consumers with questions and concerns about foreclosure. Last week, the Federal Reserve released a video that may be helpful. Many...
New rules governing the CFPB’s enforcement work
Today, the CFPB is posting three final rules and one interim final rule that we have sent to the Federal Register for publication. The rules deal with our...
Help the CFPB solve the most common consumer mistakes
We all make mistakes. That's part of what makes us human. When we can, we learn from our mistakes. That's why we at the Bureau want to understand more about...
Honoring service with service
Each May as we celebrate Memorial Day, our nation takes a moment to remember all of the brave men and women who died in service to our country. Memorial Day...
Protecting the public’s trust
We would be hard pressed to ensure that markets for consumer financial products and services are fair, transparent and competitive without the trust of...
Live from Durham, NC!
On May 23rd, we visited Durham, NC, to hold a field hearing on general purpose reloadable prepaid cards, commonly known as prepaid cards. In concert with...
Empowering America’s consumers
Last week, I joined the Bureau as Assistant Director of the Office of Financial Empowerment, which is part of our Division of Consumer Education and...
Save the date, Durham, NC!
The Bureau invites you to participate in a field hearing in Durham, North Carolina on prepaid cards. The field hearing will take place on Wednesday, May 23...
Notice about possible “sweepstakes” scam
We are receiving inquiries from consumers about phone calls about a sweepstakes offer from the CFPB. The CFPB did not make these calls or direct others to...
Educating and empowering American consumers
There are certain occasions in everyone's life when one decision can have long-lasting effects. How will you pay for college? Which mortgage should you...