Taking consumer complaints is an important part of what we do, and we're always working to provide you with the best complaint handling services we can. To...
We announced a public enforcement action against U.S. Bank and Dealer's Financial Services (DFS). At issue was the way they used the military discretionary...
If you are a servicemember who participated in the Military Installment Loans and Educational Services (MILES) auto loan program operated by U.S. Bank and...
Join us for a field hearing in Portland, Maine on debt collection. The hearing will take place on Wednesday, July 10 at 11 a.m. EDT. The event will feature...
Today, we issued a bulletin about what kind "responsible conduct" we will be looking for in our enforcement investigations. The purpose of the bulletin is...
Yesterday, we made a significant update to our proposed policy to encourage trial disclosure programs, which allow companies, on a trial basis, to test...
Coders, designers, journalists, data scientists, and entrepreneurs joined representatives from more than 21 government agencies this month to confront...
We all share the same basic values we want our kids to succeed and we want to ensure that our aging parents are safe. But, we may not always be sure how to...
Today, we are announcing our new Regulatory Implementation page which consolidates all of our new 2013 mortgage rules and related implementation materials...
Older Americans lose an estimated $2.9 billion annually to financial exploitation, and it's estimated that for each case that is reported, 43 others go...
Last month, we published a report on student loan affordability, which talked about the problems borrowers experienced when repaying student loans with high...
As part of our effort to study the use of mandatory pre-dispute arbitration clauses in consumer financial contracts, today we are proposing to conduct a...
School's behind you. Now it's time to put everything you've learned to work. Your first couple of days on the job will likely include filling out forms that...
Today, we're co-hosting a roundtable discussion with the Federal Trade Commission on "Life of a debt: Data integrity in debt collection." You can join us by...
This May is the 50th anniversary of Older Americans month. This year's theme – Unleash the Power of Age – is an inspirational reminder of the achievements...
We promised more expansions and improvements to the Consumer Complaint Database and, just in time for the National Day of Civic Hacking, we’re delivering on that promise.
Today, we issued a final rule clarifying and making technical amendments to the 2013 Escrows Final Rule issued by the Bureau this past January. This is the...
Final 2013 list of rural or underserved counties View or download the list in any of these formats: CSV | XLS | PDF Note: The Bureau has posted the final...
En consumerfinance.gov/es, usted podrá encontrar respuestas a las preguntas más comunes de los consumidores en un lenguaje claro y sencillo. También es...
Today we're in Los Angeles for a discussion on challenges and opportunities faced by new Americans in the consumer marketplace. Watch here for remarks from...
On consumerfinance.gov/es, you can find answers, in plain-language Spanish, to consumers' most common questions. It's also our first responsive site – it...