We’re 732 days old: Here’s what we’ve been up to
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Financial coaching services to transitioning veterans and economically vulnerable consumers
Whether you are a veteran transitioning to life in the civilian world or a consumer facing economic challenges – for example, seeking work after becoming...
Our first financial literacy report to Congress
Our first financial literacy report to Congress discusses our approach to financial literacy and the work we've done to help consumers make better informed...
Video: A message from Director Cordray
A message from Director Cordray.
Your first line of consumer defense
Military Consumer Protection Day was started to help the military community learn about the various laws, agencies, and resources that protect them from...
New ways to combat harmful debt collection practices
Updated on May 22, 2014 Today, in addition to two bulletins putting companies on notice about harmful debt collection practices, we're also releasing new...
Live from Portland, Maine!
We were in Portland, Maine for a field hearing on debt collection practices. There were remarks from CFPB Director Richard Cordray, as well as testimony from consumer groups, industry representatives, and members of the public.
Rulemaking agenda
Today, we are posting a semi-annual update of our rulemaking agenda in conjunction with a broader initiative led by OMB to publish a Unified Agenda of...
Final list of rural and underserved counties for use in 2014
Several of our rules have provisions related to mortgage loans made by creditors that during the preceding year operated predominantly in "rural" or...
Our contact center is closed tomorrow, but you can still reach us online
Taking consumer complaints is an important part of what we do, and we're always working to provide you with the best complaint handling services we can. To...
What you should know about military allotments
We announced a public enforcement action against U.S. Bank and Dealer's Financial Services (DFS). At issue was the way they used the military discretionary...
Order: Auto loan program partners to refund about $6.5 million to servicemembers
If you are a servicemember who participated in the Military Installment Loans and Educational Services (MILES) auto loan program operated by U.S. Bank and...
Save the date, Portland, Maine!
Join us for a field hearing in Portland, Maine on debt collection. The hearing will take place on Wednesday, July 10 at 11 a.m. EDT. The event will feature...
Encouraging “responsible conduct” in enforcement investigations
Today, we issued a bulletin about what kind "responsible conduct" we will be looking for in our enforcement investigations. The purpose of the bulletin is...
Explainer: Changes to federal student loan interest rates
Here are some answers to your questions about the changes in federal student loan interest rates that are scheduled to take effect on July 1.
An update on trial disclosures
Yesterday, we made a significant update to our proposed policy to encourage trial disclosure programs, which allow companies, on a trial basis, to test...
Starting a small business when you have student debt
We recently published a report on student loan affordability, which discussed the potential impact of student debt on small business starts and...
We participated in the National Day of Civic Hacking
Coders, designers, journalists, data scientists, and entrepreneurs joined representatives from more than 21 government agencies this month to confront...
Dads have money lessons to share too
We all share the same basic values we want our kids to succeed and we want to ensure that our aging parents are safe. But, we may not always be sure how to...
Launch of new mortgage rule implementation page
Today, we are announcing our new Regulatory Implementation page which consolidates all of our new 2013 mortgage rules and related implementation materials...
Spotlight on scams that target older adults
Older Americans lose an estimated $2.9 billion annually to financial exploitation, and it's estimated that for each case that is reported, 43 others go...
Who will you be caring for?
When servicemembers think of caregiving, odds are they think of the courageous families who care for our wounded warriors. But, some servicemembers...
Should I use a home equity loan to refinance my student loans?
Last month, we published a report on student loan affordability, which talked about the problems borrowers experienced when repaying student loans with high...
Help us design a consumer survey about mandatory pre-dispute arbitration
As part of our effort to study the use of mandatory pre-dispute arbitration clauses in consumer financial contracts, today we are proposing to conduct a...
The graduate’s guide: Your first job
School's behind you. Now it's time to put everything you've learned to work. Your first couple of days on the job will likely include filling out forms that...