Consumers typically pay for telecommunications services monthly, but most providers do not report to consumer reporting agencies unless an account is in collections. In this report, we explore how these debts are reported.
We recently published a Complaint Snapshot report, which provides an overview of trends across consumer complaints. We also took a focused look at debt collection complaints.
If you have an old debt with the IRS, you might receive a letter informing you that your account is being transferred to a private debt collector. Learn...
We have heard from consumers across the country about their experiences with debt collection. In our new debt collection series, we will share these stories...
An important part of the CFPB's mandate from Congress is to make rules governing consumer finance markets more effective and to create new rules when...
Morgan Drexen has gone out of business. If you are a Morgan Drexen customer, you must take action on your debts. You can also request a refund of any money...
An important part of our mandate is to make rules more effective and create new rules when necessary. Today, we're posting a semi-annual update of our...