Overcoming the challenges of recognizing elder financial abuse
This post is part of a series for National Consumer Protection Week National Consumer Protection Week provides an opportunity to talk about a particularly...
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Buyer beware – Potentially deceptive mortgage ads are targeting veterans and older Americans
Today, along with the Federal Trade Commission (FTC), our Office of Enforcement sent letters to a number of lenders concerning potential violations of the...
Setting our targets on elder financial abuse
Yesterday, I testified in front of Congress about the work we're doing for older Americans and wanted to share directly with you what we're up to, as well...
Meet Greg from Michigan
Since we launched on July 21st 2011, we've heard directly from consumers about the challenges they face in the marketplace, brought their concerns to the...
Working together to empower consumers
In my first blog post I wrote that part of our work in the Office of Financial Empowerment is connecting with people and organizations around the country...
Protecting Older Americans from financial abuse
We took an important step today towards looking out for older American consumers. Director Richard Cordray announced a public inquiry to learn more about...
Protecting older Americans in Tampa Bay
Last week, I was back in Florida. Stetson University's College of Law invited me to speak at its annual Elder Consumer Protection Law Day. It was a...
Something Good in Memphis
Last week, I had the good fortune to spend two full days in Memphis, Tennessee, with my friend and colleague, Holly Petraeus, who heads the CFPB's Office of...
Utah: A Leader in Protecting Seniors from Exploitation
When Utah Attorney General Mark Shurtleff invited me to Salt Lake City to meet with him, state and local senior services, and law enforcement groups, I...
Illinois: Working hard to protect seniors
Last month, my team and I traveled to Chicago, Illinois, to learn more about that state's efforts to protect seniors from financial abuse and to share...
Destination: Portland, ME
According to the Maine Attorney General's Office, there are an estimated 14,000 incidents of elder abuse annually in Maine, and at least 84 percent of them...
Lessons from the road
Since starting work at the Bureau three weeks ago, I have traveled from coast to coast to meet with seniors who have suffered from financial scams. In my...
From day one
Greetings. I'm Skip Humphrey, and I'm excited to begin work at the Bureau as the head of the Office of Older Americans. I grew up in a household where it...
Older Americans and the CFPB
May is Older Americans Month. In his proclamation for the month, President Obama spoke of honoring the contributions older Americans have made and will...