Reports

The Bureau, along with its partners at the Federal Trade Commission, is pleased to submit to Congress its seventh annual report summarizing their 2017 activities to administer the Fair Debt Collection Practices Act (“FDCPA”).

Quarterly consumer credit trends reports focus on a specific consumer financial product or issue using a longitudinal, nationally-representative sample of de-identified credit records maintained by a nationwide credit reporting company.

The Federal Activities Inventory Reform Act (“FAIR Act”) of 1998 and OMB Circular A-76, requires us to submit to Congress, and to make available to the public, an annual report that of competitive sourcing opportunities at the Bureau.

The Credit Card Accountability, Responsibility and Disclosure Act (“CARD Act”) requires us to submit to Congress, and to make available to the public, an annual report that lists information submitted to the Bureau concerning agreements between credit card issuers and institutions of higher education or certain organizations affiliated with such institutions.

More than 77 percent of the CFPB employee population responded to the sixth annual employee survey conducted between July 17 and August 25, 2017. We’ll use feedback from tools like the annual employee survey in developing strategies to serve employees’ needs better.

Every two years, the CFPB reports on the state of the consumer credit card market. This is our report for 2017.

The CFPB held the Youth Employment Success Roundtable in 2017 to give youth employment programs the opportunity to share their learning, elevate the challenges they experience in supporting financial knowledge and skill development for young workers, and to provide input on the CFPB’s Youth Employment Success initiative. This report summarizes key insights and potential next steps generated during the event.

The purpose of this report is to raise awareness about the issues that limited English proficient consumers face when participating in the financial marketplace.

This report shares findings from qualitative interviews with consumers about their experiences with overdraft programs and fees.

The financial report provides readers with the summary results of the BCFP’s operational activity and it is the principal statement of our accountability to the American people, the United States Congress, and the President of the United States.

The 2017 Financial Literacy Annual Report is a statutorily mandated report to Congress on the Bureau’s activities and strategy to improve the financial capability and well-being of consumers.

Quarterly consumer credit trends reports focus on a specific consumer financial product or issue using a longitudinal, nationally-representative sample of de-identified credit records maintained by a nationwide credit reporting agency.

This special edition Monthly Complaint Report takes a closer look at servicemember complaints from all 50 states.

State-by-state snapshot showing how this debt is spread across the country. It also breaks down the complaints we handled from student loan borrowers in every state.

These consumer protection principles are intended to help safeguard consumer interests as the consumer-authorized aggregation services market develops.

This annual report from the Student Loan Ombudsman highlights how individual consumer complaints can shape public policy and drive industry-wide reform.

A brief on credit invisibility, implications for consumers, and steps that communities can take to help consumers build or rebuild their credit.

This report presents the findings of a national survey that examined the financial well-being of U.S. adults. The report shows the distribution of financial well-being scores for the U.S. adult population and for selected subgroups.

In this issue of Supervisory Highlights, we report examination findings in the areas of auto finance lending, credit card account management, debt collection, deposit, mortgage servicing, mortgage origination, service provider programs, short-term small-dollar lending, remittances, and fair lending.

In this issue of Supervisory Highlights, we report examination findings in the areas of automobile loan servicing, credit cards, debt collection, mortgage servicing, payday lending, and small business lending that were generally completed between December 2017 and May 2018.

This issue brief explores the tradeoffs of borrowing a reverse mortgage loan in order to delay claiming Social Security.

The CFPB has identified ten promising practices for tax assistance providers to help people save when filing their taxes.

Student loan debt is having an increasing impact on older Americans, according to CFPB research.

This report provides an overview of the 2017 Financial Coaching Symposium, including lessons learned and next steps for the field to consider.

This report spotlights the growing number of employer-based student loan repayment programs that can save eligible employees hundreds of thousands in loan principle and interests payments, but where barriers to innovation exist.