Deputy Director Zixta Martinez’s Keynote Address at the Consumer Federation of America’s 2022 Consumer Assembly
Deputy Director Martinez delivered keynote remarks at the 2022 Consumer Assembly on June 15, 2022.
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CFPB Report Highlights Experiences of Military Families with Medical Billing, Credit Reporting, and Debt Collection
Today, the Consumer Financial Protection Bureau (CFPB) released its annual report on the top financial concerns facing servicemembers, veterans, and military families, based on the complaints they submitted to the CFPB. Servicemembers told the CFPB about billing inaccuracies and that debt collectors used aggressive tactics to recover allegedly unpaid medical bills.
CFPB Report Spotlights Medical Billing Challenges
A report issued today by the Consumer Financial Protection Bureau (CFPB) examines the financial consequences of medical billing and collections endured by individuals and families across the country. The report draws from the rising volume of medical billing and collection complaints submitted to the CFPB.
Deputy Director Martinez’s Opening Remarks to the Academic Research Council
Deputy Director Martinez's remarks at the April 8, 2022 Academic Research Council.
Director Chopra’s Opening Remarks to the Consumer Advisory Board
Director Chopra remarks at the April 6, 2022 CAB meeting.
Prepared Remarks of Director Rohit Chopra on New CFPB Medical Debt Report
Today, the CFPB released a report on medical billing and collection practices in our country. Medical bills are the most common debt in collections reported on our credit reports. Our own review suggests that roughly 43 million people had medical bills on their credit report, in June 2021, with the total outstanding amount around $88 billion.
CFPB Estimates $88 Billion in Medical Bills on Credit Reports
The Consumer Financial Protection Bureau (CFPB) today released a report highlighting the complicated and burdensome nature of the medical billing system in the United States.
CFPB Issues Bulletin to Prevent Unlawful Medical Debt Collection and Credit Reporting
The Consumer Financial Protection Bureau (CFPB) today released a bulletin reminding debt collectors and credit bureaus of their legal obligations in light of the No Surprises Act, which protects consumers from certain unexpected medical bills.
CFPB Releases Report Detailing Consumer Complaint Response Deficiencies of the Big Three Credit Bureaus
A new analysis by the Consumer Financial Protection Bureau (CFPB) reveals how changes in complaint responses provided by nationwide consumer reporting companies resulted in fewer meaningful responses and less consumer relief. In 2021, Equifax, Experian, and TransUnion together reported relief in response to less than 2% of covered complaints, down from nearly 25% of covered complaints in 2019.
Consumer Financial Protection Bureau Releases Report on Third-Party Debt Collections
The Consumer Financial Protection Bureau (Bureau) released a report today that found that more than one-in-four consumers with a credit report have at least one debt in collection by third-party debt collectors.
CFPB Takes Action Against Medical Debt Collector
Company Mishandled Consumer Credit Reporting Disputes, Prevented Consumers From Exercising Debt Collection Rights Today, the Bureau announced an enforcement...
CFPB Spotlights Concerns with Medical Debt Collection and Reporting
Today, the Bureau released a report that found medical debt has a significant impact on consumer credit, as 43 million Americans have overdue medical debt...
Prepared Remarks of CFPB Director Richard Cordray at the Medical Debt Collection Hearing
Today the Bureau has come here to talk about debt collection and credit reporting, both in general and more specifically as they relate to medical debt...
CFPB Study Finds Medical Debt Overly Penalizes Consumer Credit Scores
Study Finds Credit Scores Underestimate Creditworthiness for Consumers Who Owe and Repay Medical Debt Today the Bureau released a research report that found...
Prepared Remarks of CFPB Director Richard Cordray on the Medical Debt Study Press Call
Today the Bureau is releasing a study on how the collection of medical debt affects a consumer's credit score. What we found is that consumers' credit...
CFPB Orders GE CareCredit to Refund $34.1 Million for Deceptive Health-Care Credit Card Enrollment
More than 1 Million Consumers Were Potential Victims of Misleading Practices Today the Bureau is ordering GE Capital Retail Bank and its subsidiary...