CFPB Warns Against Deception in Contract Fine Print
The CFPB today issued a circular warning against the use of unlawful or unenforceable terms and conditions in contracts for consumer financial products or services.
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Let consumers sue companies
CFPB Director Cordray explains why the arbitration rule will benefit consumers.
CFPB Issues Rule to Ban Companies From Using Arbitration Clauses to Deny Groups of People Their Day in Court
Financial Companies Can No Longer Block Consumers From Joining Together to Sue Over Wrongdoing.
Prepared Remarks of CFPB Director Richard Cordray on the Arbitration Rule Announcement
Today, we are announcing a final rule that prevents financial companies from using mandatory arbitration clauses to deny groups of consumers their day in court.
Prepared Remarks of CFPB Director Richard Cordray at the Field Hearing on Arbitration Clauses
Thank you to Albuquerque for the warm welcome you have given us. This is our 34th field hearing since the Bureau first opened its doors and started...
CFPB Proposes Prohibiting Mandatory Arbitration Clauses that Deny Groups of Consumers their Day in Court
Bureau Seeks Comment on Proposal to Ban a Contract Gotcha that Prevents Groups of Consumers from Suing Consumer Financial Companies.
Prepared Remarks of CFPB Director Richard Cordray at the American Constitution Society
Thank you to the American Constitution Society for inviting me to speak today as part of the Access to Justice Series. I have a deep appreciation for the...
Prepared Remarks of CFPB Director Richard Cordray at the Meeting of the Consumer Advisory Board
I want to welcome you all to this meeting of the Consumer Advisory Board. I am sorry that my attendance at the FDIC's Board meeting caused me to miss this...
CFPB Considers Proposal to Ban Arbitration Clauses that Allow Companies to Avoid Accountability to Their Customers
Proposal Would End the Free Pass Companies Use Against Group Lawsuits Today the Bureau announced it is considering proposing rules that would ban consumer...
Prepared Remarks of CFPB Director Richard Cordray at the Arbitration Field Hearing
Thank you all for joining us in Denver today. We are here to talk about something important that is often buried deeply in the fine print of many contracts...
CFPB Study Finds That Arbitration Agreements Limit Relief for Consumers
Today, the Bureau released a study indicating that arbitration agreements restrict consumers' relief for disputes with financial service providers by...
Prepared Remarks of CFPB Director Richard Cordray at the Arbitration Field Hearing
Today we are releasing the results of our study and we are providing our arbitration report to Congress as the law requires us to do. As far as we are...
CFPB Finds Few Consumers File Arbitration Cases
Today, the Bureau released preliminary research on the use of arbitration clauses in connection with consumer financial products and services. The research...
Prepared Remarks of Director Richard Cordray at the Field Hearing on Arbitration
Thank you for joining us here today in Dallas. Every month or so we try to hold an event outside of Washington, D.C., with the purpose of learning...
CFPB Launches Public Inquiry into Arbitration Clauses
Today the CFPB launched a public inquiry into how consumers and financial services companies are affected by arbitration and arbitration clauses.