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Enforcement actions

When we take an enforcement action against an entity or person we believe has violated the law, we will post court documents and other related materials here.

The Bureau may enforce the law by filing an action in federal district court or by initiating an administrative adjudication proceeding. Administrative proceedings are conducted by an Administrative Law Judge, who holds hearings and issues a recommended decision. Proceedings are conducted in accordance with the Rules of Practice for Adjudication Proceedings .

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Freedom Mortgage Corporation

The Bureau today announced a settlement with Freedom Mortgage Corporation (Freedom), one of the ten largest Home Mortgage Disclosure Act (HMDA) reporters...
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Servis One, Inc., d/b/a BSI Financial Services

The Bureau today announced a settlement with BSI Financial Services (BSI), a mortgage servicer headquartered in Irving, Texas. BSI Financial Services is the...
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Cash Tyme

The Bureau found that Cash Tyme violated the Consumer Financial Protection Act of 2010 by debiting consumers’ bank accounts without authorization.
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Enova International, Inc.

On January 25, 2019, the Bureau issued an order against Enova International, Inc. The Bureau found that Enova violated the Consumer Financial Protection Act of 2010 by debiting consumers’ bank accounts without authorization.
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Mark Corbett

The Bureau found that Corbett violated the Consumer Financial Protection Act of 2010 by misrepresenting to consumers that the contracts he facilitates are...
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USAA Federal Savings Bank

The CFPB announced a settlement with USAA Federal Savings Bank, a federally chartered savings association headquartered in...
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State Farm Bank, FSB

The Bureau of Consumer Financial Protection (Bureau) announced a settlement with State Farm Bank, FSB, a federal savings association headquartered in Bloomington, Ill.
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Santander Consumer USA, Inc.

The Bureau of Consumer Financial Protection announced a settlement with Santander Consumer USA Inc., a consumer financial services company based in Dallas...
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Cash Express, LLC

The Bureau today announced a settlement with Cash Express, LLC, a small-dollar lender based in Cookeville, Tenn., that offers high-cost, short-term loans...
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Triton Management Group, Inc.

The Bureau today announced a settlement with Triton Management Group, Inc., a small dollar lender that operates in Alabama, Mississippi, and South Carolina...
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Citibank, N.A.

Today the Bureau of Consumer Financial Protection (Bureau) announced a settlement with Citibank, N.A.
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Wells Fargo Bank, N.A.

On April 20, 2018, the Bureau issued an order against Wells Fargo Bank, N.A. in a coordinated action with the Office of the Comptroller of the Currency (OCC).
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Citibank, N.A.

The Consumer Financial Protection Bureau (CFPB) took action against Citibank, N.A. for student loan servicing failures that harmed borrowers.
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Conduent Business Services, LLC

The CFPB took action against Xerox Business Services, LLC, now called Conduent Business Services, for software errors that...
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Meridian Title Corporation

The CFPB took action against a real estate settlement services provider for steering consumers to an affiliated business.
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Transworld Systems, Inc.

On September 18, 2017, the Bureau issued a consent order against Transworld Systems (TSI), the debt collector for several National Collegiate Student Loan...
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Zero Parallel, LLC

The Bureau took action against an online lead aggregator for steering consumers toward lenders who offered illegal or unlicensed loans that were void in the...
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JPMorgan Chase Bank, N.A.

The CFPB took action against JPMorgan Chase Bank, N.A. for failures related to information it provides for checking account screening reports.
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Fay Servicing, LLC

The Bureau took action against mortgage servicer Fay Servicing for failing to provide mortgage borrowers with the protections against foreclosure that are...