Portfolio Recovery Associates, LLC
On September 9, 2015, the Bureau issued an order against Portfolio Recovery Associates (PRA), one of the two largest debt buyers in the country.
Enforcement actions
When we take an enforcement action against an entity or person we believe has violated the law, we will post court documents and other related materials here.
The Bureau may enforce the law by filing an action in federal district court or by initiating an administrative adjudication proceeding. Administrative proceedings are conducted by an Administrative Law Judge, who holds hearings and issues a recommended decision. Proceedings are conducted in accordance with the Rules of Practice for Adjudication Proceedings .
Encore Capital Group, Inc., Midland Funding, LLC, Midland Credit Management, Inc. and Asset Acceptance Capital Corp.,
CFPB took action against Encore Capital Group for using deceptive tactics to collect bad debts.
Pension Funding, LLC; Pension Income, LLC; Steven Covey; Edwin Lichtig; and Rex Hofelter
The Bureau and the New York Department of Financial Services (NYDFS) filed a lawsuit in federal court against two companies, Pension Funding, LLC and...
Springstone Financial, LLC
CFPB has ordered Springstone Financial, LLC to provide $700,000 in relief to victims of deceptive credit enrollment tactics.
Orion Processing, LLC d/b/a World Law Processing, World Credit Repair and World Law Debt et al.
The Bureau announced that it has obtained a preliminary injunction against World Law Group and its senior leaders for running a debt-relief scheme that...
RBS Citizens Financial Group, Inc. ( N/K/A) Citizens Financial Group, Inc.), RBS Citizens, N.A. ( N/K/A Citizens Bank, N.A.), and Citizens Bank of Pennsylvania
CFPB, the Federal Deposit Insurance Corporation (FDIC), and the Office of the Comptroller of the Currency (OCC) took action against Citizens Bank for...
NDG Financial Corp., Northway Financial Corp., Ltd., Northway Broker, Ltd. Et al.
The CFPB filed a proposed settlement with NDG Financial Corp., Northway Financial Corp., Ltd., Northway Broker, Ltd. Et al.
Residential Credit Solutions, Inc.
CFPB took action against Residential Credit Solutions, Inc. for blocking consumers’ attempts to save their homes from foreclosure.
Paymap, Inc.
CFPB took action today against Paymap Inc. and LoanCare, LLC for deceiving consumers with advertisements for a mortgage payment program that promised tens...
LoanCare LLC.
CFPB took action today against Paymap Inc. and LoanCare, LLC for deceiving consumers with advertisements for a mortgage payment program that promised tens...
Student Financial Aid Services, Inc.
The CFPB filed a complaint and proposed consent order in federal court against Student Financial Aid Services, Inc. for illegal sales and billing practices.
Discover Bank, the Student Loan Corporation, and Discover Products, Inc.
CFPB took action against Discover Bank and its affiliates for illegal private student loan servicing practices.
Citibank, N.A.; Department Stores National Bank; and Citicorp Credit Services, Inc. (USA)
CFPB has ordered Citibank, N.A. and its subsidiaries to provide an estimated $700 million in relief to eligible consumers harmed by illegal practices...
American Honda Finance Corporation
The Bureau and Department of Justice (DOJ) resolved an action with American Honda Finance Corporation that will put new measures in place to address...
Chase Bank, USA N.A. and Chase BankCard Services, Inc.
Bureau and Attorneys General in 47 states and the District of Columbia took action against JPMorgan Chase for selling bad credit card debt and illegally...
Intersections, Inc.
CFPB took action against two credit card add-on product vendors – Affinion Group Holdings, Inc., Affinion's affiliated companies, and Intersections Inc. –...
Affinion Group Holdings, Inc., Affinion Group Inc., Affinion Group, LLC, et al.
The Bureau took action against two credit card add-on product vendors – Affinion Group Holdings, Inc., Affinion's affiliated companies, and Intersections...
Syndicated Office Systems, LLC, d/b/a Central Financial Control
CFPB took action against a medical debt collection company for mishandling consumer credit reporting disputes and preventing consumers from exercising...
Guarantee Mortgage Corporation
CFPB ordered a California mortgage bank, Guarantee Mortgage Corporation, to pay a civil penalty of $228,000 for paying its branch managers based, in...
RPM Mortgage, Inc. and Erwin Robert Hirt
The Bureau filed a complaint in federal district court against RPM Mortgage, Inc. and its CEO, Erwin Robert Hirt, for illegally paying bonuses and higher...
Provident Funding Associates, L.P.
The Bureau and the Department of Justice (DOJ) filed a joint complaint against Provident Funding Associates for charging higher broker fees on mortgage...
PayPal, Inc. and Bill Me Later, Inc.
The Bureau filed a complaint and proposed consent order in federal court against PayPal, Inc. for illegally signing up consumers for its online credit...
Cellco Partnership d/ba/ Verizon Wireless
The Bureau filed proposed orders in federal courts against Sprint and Verizon which, if approved, would provide $120 million in redress to wireless...
Nationwide Biweekly Administration, Inc., Loan Payment Administration LLC, and Daniel S. Lipsky
On May 11, 2015, the Bureau filed a complaint against Nationwide Biweekly Administration, Inc., Loan Payment Administration LLC, and Daniel S. Lipsky alleging that they engaged in abusive and deceptive acts and practices in violation of the Consumer Financial Protection Act (CFPA) and the Telemarketing Sales Rule (TSR) regarding a mortgage payment product known as the “Interest Minimizer Program,” or IM Program.
International Land Consultants, Inc., Rocco Toscano, Joseph Mazzucco, James Vincent, and James Tague
CFPB took action against a land-development company, International Land Consultants, Inc., and several individuals involved in a Tennessee property...