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Enforcement actions

When we take an enforcement action against an entity or person we believe has violated the law, we will post court documents and other related materials here.

The Bureau may enforce the law by filing an action in federal district court or by initiating an administrative adjudication proceeding. Administrative proceedings are conducted by an Administrative Law Judge, who holds hearings and issues a recommended decision. Proceedings are conducted in accordance with the Rules of Practice for Adjudication Proceedings .

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Date filed:

Commonwealth Financial Systems, Inc.

On December 15, 2023, the Bureau issued an order against Commonwealth Financial Systems, Inc. (Commonwealth), a Pennsylvania-based third-party debt collection company that collects past-due medical debts and furnishes information about consumers to consumer reporting agencies (CRAs).
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Phoenix Financial Services, LLC

On June 8, 2023, the Consumer Financial Protection Bureau (Bureau) issued an order against Phoenix Financial Services, LLC (Phoenix), an Indiana-based debt collector that collects primarily past-due medical debts and furnishes information about consumers to consumer reporting agencies (CRAs).
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Portfolio Recovery Associates, LLC

On March 23, 2023, the Bureau filed a complaint and proposed stipulated final judgment and order to resolve the Bureau's claims against Portfolio Recovery...
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Yorba Capital Management, LLC and Daniel Portilla, Jr.

On April 6, 2021, the Bureau issued a consent order against Yorba Capital Management, LLC, a third-party debt collection company, headquartered in Anaheim California, and its former sole owner and managing member, Daniel Portilla, Jr.
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BounceBack, Inc. and Gale Krieg

On December 9, 2020, the Bureau filed a lawsuit in the United States District Court for the Western District of Missouri against BounceBack, Inc.
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RAB Performance Recoveries, LLC

On December 8, 2020, the Consumer Financial Protection Bureau (Bureau) issued a consent order against RAB Performance Recoveries, LLC (RAB) threatening to sue and suing to collect debts where it did not have a legally required license to do so.
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Afni, Inc.

On November 12, 2020, the Bureau issued a consent order against Afni, Inc., a non-bank third-party debt collector located based in Illinois that specializes in collecting telecommunications debt.
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JPL Recovery Solutions, LLC; Check Security Associates, LLC (dba Warner Location Services, Pinnacle Location Services, and Orchard Payment Processing Systems); ROC Asset Solutions LLC (dba API Recovery Solutions and Northern Information Services); Regency

On September 8, 2020, the Consumer Financial Protection Bureau (Bureau), in partnership with the New York Attorney General, filed suit in the federal district court for the Western District of New York against a network of five different companies based outside of Buffalo, New York, two of their owners, and two of their managers, for their participation in a debt-collection operation using illegal methods to collect debts.
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Cottonwood Financial, Ltd., d/b/a Cash Store

On April 1, 2020, the Consumer Financial Protection Bureau issued a consent order against Cottonwood Financial, Ltd., which does business under the name Cash Store.
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Asset Recovery Associates, Inc.

On August 28, 2019, the CFPB settled with Asset Recovery Associates, Inc., a debt-collection company headquartered in Illinois.
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Forster & Garbus, LLP

On May 17, 2019, the Bureau filed suit against Forster & Garbus, LLP, a debt-collection law firm based in Commack, New York.
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Cash Tyme

The Bureau found that Cash Tyme violated the Consumer Financial Protection Act of 2010 by debiting consumers’ bank accounts without authorization.
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Cash Express, LLC

The Bureau today announced a settlement with Cash Express, LLC, a small-dollar lender based in Cookeville, Tenn., that offers high-cost, short-term loans...
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Think Finance, LLC

On February 5, 2020, the Bureau filed a proposed stipulated final consent order against Think Finance, LLC and six of its subsidiaries to resolve the...
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National Collegiate Student Loan Trusts

On September 18, 2017, the Bureau filed a complaint and proposed consent judgment against several the National Collegiate Student Loan Trusts (collectively, the “NCSLTs”).